Privacy policy

Last updated: October 24, 2026

1. About This Policy

This Privacy Policy describes how zjctgm handles personal information when you browse our store, place an order, or get in touch with us.

For privacy questions or requests, email hello@zjctgm.com.

2. Information We Receive

The personal information we receive depends on how you use the store. It may include:

  • Contact and delivery details: Your name, email address, phone number, and billing and shipping addresses.

  • Order and transaction details: Items purchased, order totals, payment status, delivery information, and return or refund history. Payment providers handle the payment credentials required to complete a purchase.

  • Information you submit: Customer support messages, return requests, account forms, and optional subscription details.

  • Technical and browsing data: Information collected through our store platform, including your IP address, browser and device details, pages visited, cart activity, cookie identifiers, and privacy preferences.

This information may come from you directly, from your activity on the store, or from providers involved in payments, fraud prevention, fulfillment, and customer support.

3. Why We Use Information

We use personal information to:

  • Take payment, process orders, deliver items, and manage returns and refunds.

  • Send purchase updates and respond to support requests.

  • Run the website and assess and improve store performance.

  • Identify fraud and security concerns.

  • Comply with applicable legal, accounting, and recordkeeping requirements.

If you opt to receive promotional emails, we use your contact details to send them. You can unsubscribe through a promotional email or by contacting hello@zjctgm.com. Unsubscribing does not stop communications needed for your purchases or requests.

4. When We Share Information

We share information where needed with Shopify, payment processors, shipping carriers, and other providers that help operate the store or support fulfillment, security, and customer service.

We may also disclose information to comply with the law, respond to lawful requests, protect legal rights, follow your instructions or permission, or carry out a business transaction subject to applicable safeguards.

5. Shopify and Processing Locations

Shopify hosts our store. When you browse or buy from us, Shopify processes personal information necessary for its commerce, payment, security, and related services.

Shopify and other providers may process information in the United States or other countries. Their own privacy notices explain any processing they carry out independently.

6. Cookies and Similar Tools

Cookies and similar technologies support store operation, keep carts and sessions working, remember preferences, and help secure checkout. Tools provided by the store platform may also give us information about performance and use.

You can control cookies through your browser and any privacy settings shown on the store. Disabling some cookies may affect how the store works. Where available, you can use the store’s privacy controls to change optional cookie preferences.

For help with cookies or privacy choices, email hello@zjctgm.com.

7. How Long We Keep Information and How We Protect It

We keep personal information for the time needed to serve the purposes in this policy. The retention period depends on factors such as our relationship with you, order and refund administration, legal recordkeeping requirements, fraud prevention, and disputes.

We take reasonable measures to protect personal information. However, online transmission and storage cannot be guaranteed completely secure. Please do not send full payment card numbers or account passwords by email.

8. Your Privacy Choices and Rights

Your location and applicable law may give you rights to access, receive a copy of, correct, or delete personal information. You may also be able to opt out of certain processing, including targeted advertising or a qualifying sale or sharing of personal information. Exceptions may apply to some rights.

To make a request or, where the right exists, appeal a decision about a privacy request, email hello@zjctgm.com. We may ask for information reasonably needed to confirm your identity or an authorized agent’s authority.

We will respond within the time required by applicable law and will not unlawfully discriminate against you for exercising privacy rights. Where applicable, you may also contact the relevant privacy regulator.

9. Children’s Information

If you believe a child under 13 has shared personal information with us, email hello@zjctgm.com. We will review the matter and take steps required by applicable law, including deletion where required.

10. Policy Updates and Contact Details

We may revise this policy when our practices or legal requirements change. Any updated policy will show a revised date. Where required, we will give additional notice or obtain consent before a material change takes effect.

zjctgm
15908 Edgewood Ave
Maple Heights, OH 44137
United States

Email: hello@zjctgm.com
Website: https://zjctgm.com/